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Reopen a Closed Case

Administrators can reopen a closed case in ByCommittee P&T from the Case page of the closed case. Multiple cases can be reopened by filtering the list of cases to show only closed cases and selecting more than one case.

To reopen multiple cases from the Case List page:

Navigate to the Case List page

Navigate to the Case List page

Click the "View Active" link and select "Closed" to view closed cases

Click the "View Active" link and select "Closed" to view closed cases

Select the cases to reopen

Select the cases to reopen

Click the "Action" link, and select "Reopen" at the right of the page

Click the "Action" link, and select "Reopen" at the right of the page

To reopen a closed case from the individual Case page of a candidate:

Navigate to the Case List page

Navigate to the Case List page

Click the "View Active" link and select "Closed" to view closed cases

Click the "View Active" link and select "Closed" to view closed cases

Click the name of the candidate to open their case

Click the name of the candidate to open their case

Click the "Reopen" button, or select "Reopen Case" from the dropdown "Additional Options" menu

Click the "Reopen" button, or select "Reopen Case" from the dropdown "Additional Options" menu
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