posted this on August 27, 2012 01:56 pm
Interfolio Dossier account holders initiate letter requests by designating the letter as “confidential” or “non-confidential” and providing key information about the writer, such as their name, position, and email address. Once a member requests a letter, a placeholder is created in the member's Interfolio account for the letter writer to upload the letter to.
How does the Interfolio Letter Request Process Work?
Every letter request has a specific ID associated with it. This ID is included with the request form you recieved either by email or as a hard copy. Along with the document ID, the form will also tell you the type of document requested (confidential or non-confidential) as well as instructions on how you can submit the letter electronically or by mail.
After you submit the letter, Interfolio will match the letter to the member's account. As soon as the letter is successfully received and processed, the member will receive an email alerting them of the availability of the document, and the letter can then be sent out in a delivery.
What is the purpose of the document request form? The request form contains the unique document ID and a bar code. If you are submitting a paper letter to Interfolio by mail, we ask that you include the request form in the envelope. When your letter reaches Interfolio, we will scan the barcode for processing.
Where is the unique document ID located on a request form?
The unique document ID is a six-digit alpha-numeric combination that allows us to match a letter to a member’s account, and can be found on the top section of the request:
You can find this ID located in the body of the recommendation request that was either sent by email, or in paper document request form provided by the member. When you submit letters to the Interfolio system by electronic upload, you can search for the letter using the document ID.
If a member sent you a letter writing request but you are having trouble locating the document ID, feel free to contact us<firstname.lastname@example.org> for help locating the ID.
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