Interfolio Help Center/Help for Letter Writers/Letter Requests

Replace An Existing Letter

Alexis Comrack
posted this on September 09, 2008 10:31 am

How do I replace an existing letter with a new version?

After 7 days of the original upload of your letter, Interfolio will not allow you to replace your letters through your account. If you need to replace a letter after the 7-day window has passed, you have two options.

  1. Notify the Fileholder that you would like to replace your letter and ask the Fileholder to create a new document request for you. In doing so, you will be effectively adding a second letter to the Fileholder account so you will need to remind the Fileholder to delete the original letter so it is not used.
  2. Notify Interfolio that you would like your letter deleted from the Fileholder account. Through our customer support channel, Interfolio will remove a letter from a Fileholder account; however you will still need to ask the Fileholder to create a new document request in order to provide a replacement letter. As soon as the Fileholder generates a placeholder, you can upload your new letter.
Can I edit my letter after it is uploaded?
Once your letter has been added to the Interfolio system, it is not editable. If you need to make a change to a letter you submitted to Interfolio, you will need to edit the local version of your letter that you have saved on your computer and re-submit your letter.
Interfolio allows writers to replace submitted letters within 7 days of their original upload. If you do this, we recommend that you notify the Fileholder. To replace a letter within 7 days of upload, navigate to your View Uploaded Letters page, locate the letter you would like to replace and click the "Replace" link. This will walk you through another document upload process. As soon as you upload the new letter, your original letter will be removed from the system.

 

Can I access a letter that I submitted by mail?

To receve a copy of a letter that you submitted to Interfolio by mail, you will need to contact Interfolio.

Please send an email to help@interfolio.com. The email should contain the following information:

 

  • Your name
  • Email address
  • Phone number
  • Title
  • Institution affiliation
  • Fileholder name for whom you wrote the letter

 

Once we have located your letter and validated your request, we will be able to provide you with a copy of your letter.